Privacy Policy
Last update: March 2024
Overview
Oakland Property Management privacy statement recognizes the value of privacy of our tenants, vendors, and prospective tenants.
This privacy notice provides more specific information on how Oakland Property Management text messaging service collects and processes your personal information.
Scope
The notice applies to our practices for gathering and disseminating information related to the Oakland Property Management text messaging service (“we”, “us”, or “our”) and is meant to provide you an overview of our practices when collecting and processing personal information.
How We Collect Information
We collect personal information in the following circumstances:
Direct Collection, when you provide information by responding to text messages.
From in person sources, when we meet in person to show a prospective apartment to you
What Type of Information We Collect
Direct Collection
We directly collect the following personal information:
Opt-out preferences
Content of your text message responses to us.
Collection from In Person Sources
We import personal information from in person systems and sources. The information includes:
First and last name
Phone number.
How This Information Is Used
We use the personal information we collect to communicate with you regarding Oakland Property Management operations and services, such as:
Public Health and Safety, to ensure your well being or the well being of others in our units
Updates, to keep you informed of important dates or activities specific to your relationship with Oakland Property Management and on rent collections and maintenance needs
Promotional Activities, to share referral bonuses and other incentives
With Whom This Information Is Shared
For the purposes of SMS, your consent or phone number will NOT be shared to 3rd parties.
We require our employees to keep your personal information secure, and do not allow them to use or share your personal information for any purpose other than providing services on our behalf.
We may also share your personal information when required by law.
What Choices You Can Make About Your Information
If you wish to unsubscribe from text messages for a campaign, you can reply with ‘stop’, and you will no longer receive messages.
If you wish to re-subscribe, reply with words, such as ‘start’, or 'subscribe'
The accuracy of your contact information is critical for the delivery of text messages. If you wish to update your contact information, please email us at info@irentoakland.com
How Information Is Secured
Oakland Property Management recognizes the importance of maintaining the security of the information it collects and maintains, and we endeavor to protect information from unauthorized access and damage. Oakland Property Management strives to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.
Privacy Notice Changes
This privacy notice may be updated from time to time. We will post the date our notice was last updated at the top of this privacy notice.
Who to Contact With Questions or Concerns
If you have any concerns or questions about how your personal data is used, please contact Oakland Property Management at 510-990-7169 or info@iRentOakland.com